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Customer Due Diligence

Strengthen and Streamline Your Customer Due Diligence Process

Simplify and standardise Customer Due Diligence with SentroWeb®’s structured CDD module. Capture customer information, assess risk, attach supporting documents and maintain complete records — all aligned with AML/CPF/CFT requirements.

Customer Due Diligence

Strengthen and Streamline Your Customer Due Diligence Process

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Solution

SentroWeb®

Reliable AML Screening and
Monitoring for Confident Compliance

Built on trusted and real-time data from Dow Jones or Acuris, SentroWeb® leverages AI and automation to deliver thorough AML screening and ongoing monitoring, transforming manual burden into streamlined, digital operation, to ensure your firm comply with the regulatory requirements with confidence and stays ahead of evolving regulations and AML risks.

Compliance Challenges

We Understand Customer Due
Diligence Challenges.

Onboarding Friction

Manual and slow verification process for CDD risk loses business to faster, digital-first competitors who can clear customers for onboarding in real-time.

Uninformed Risk
Assessment

Lacking a reliable database and centralised platform make it difficult to identify hidden links and detect risks, creating high-stakes vulnerabilities.

Scattered Data and
Incomplete Reports

Storing compliance data across separate spreadsheets and manual records result in incomplete audit trails and data security risks, inviting regulatory scrutiny.

Key Features

SentroWeb®-Acuris AML search is a market leader in the politically exposed persons (PEPs) screening. It provides an effective search against international and domestic sanctions lists from the UN, OFAC, Her Majesty Treasury Interpol, and many more.

Eliminate the burden of manual re-screening, we continuously monitor your client base and alert you to risk level changes for proactive action.

Maintain a flawless audit trail with our centralized platform to securely store all screening records, CDD forms, and risk assessments for regulatory inspections.

Master your compliance workflow with our regular training to ensure your team is fully proficient in navigating the system and staying aligned with AML/CPF/CFT standards.

Customer Onboarding and Due Diligence

Accelerate your onboarding process by capturing essential CDD and KYC data through our guided workflow, purpose-built to align with local regulatory requirements.

Risk Profiling

Uncover complex structures to reveal hidden links and risks.

Batch Screening

Screen all parties instantly to speed up the verification and approval process.

Case and Report Management

Store and maintain customer profiles within a secure, centralized platform, and export reports at any time for audits and regulatory inspections.

Risk Assessment Dashboard

Gain the high-level oversight for institutional risk to track trends and manage necessary compliance actions at a glance.

Outcomes & Benefits

Driving clarity, control and
confidence in due diligence

Faster, frictionless onboarding

Streamline document collection, identity verification, and approvals to onboard customers in minutes, without compromising compliance accuracy.

Maintain a single,
auditable
customer profile

Consolidate all KYC data, documents, and risk assessments in one place, creating a complete and transparent audit trail for regulatory inspections.

Proactive AML/
CFT management

Detect and address high‑risk relationships early with configurable risk models, automated review alerts, and real‑time risk dashboards.

Outcomes & Benefits

IMDA Pre-Approved Packages

Outcomes & Benefits

IMDA Pre-Approved Packages

SentroWeb®-DowJones

SentroWeb®-Acuris

Corporate Secretarial Management

Data Base

DowJones

Acuris

Customer Due Diligence Module

Up to 20,000 Case Entities

Up to 1,000 Case Entities

Global Sorces

33,000 sources

14,000 sources

Unique Names Search per Year

8000

500

AML/CFT Search & Report on Customer Names

Record Keeping & Retieval of Past Search

Automated Ongoing Monitoring

No. of User Logins

5

5

Client Stories

Trusted by over 2000 customers worldwide.

Including Government Ministries, public listed companies and top leading firms in various industries.

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SentroWeb® AML Software has provided a cost-effective alternative to our AML screening needs cutting the process to just seconds.
Sachin B Singh  •  Dow Jones
Head of Enterprise Solutions, Asia Pacific
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SentroWeb® AML software has provided a cost-effective alternative to our AML screening needs. From having to perform searches on several lists, we now do so with a click, effectively cutting...
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Read More
Further comparing different service providers, SentroWeb® can offer a reasonable price in order to meet the AML law requirement. Besides, the platform is more user friendly and easy to control...
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Read More
We’re staunch Ingenique supporters... Ingenique is one of those reliable AML services you know you can count on thanks to their initiative-taking and passionate team.
Sachin B Singh  •  Dow Jones
Head of Enterprise Solutions, Asia Pacific
Read More
Dow Jone's partnership with Ingenique has been excellent. They are always finding new ways to leverage on our data to bring innovative solutions in the risk and compliance space.
Sachin B Singh  •  Dow Jones
Head of Enterprise Solutions, Asia Pacific
Client Stories

Trusted by over 2000 customers worldwide.

Including Government Ministries, public listed companies and top leading firms in various industries.

Sachin B Singh
Head of Enterprise Solutions, Asia Pacific, Dow Jones
SentroWeb® AML Software has provided a cost-effective alternative to our AML screening needs cutting the process to just seconds.
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SentroWeb® AML software has provided a cost-effective alternative to our AML screening needs. From having to perform searches on several lists, we now do so with a click, effectively cutting the process to just seconds!
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Further comparing different service providers, SentroWeb® can offer a reasonable price in order to meet the AML law requirement. Besides, the platform is more user friendly and easy to control the database. We have referred a few business partners to use SentroWeb already.